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Volkswagen Group Services

Privacy Policy

1. Who is responsible for processing your data?

This Privacy Policy applies to this landing page.

The controller of personal data is:

Volkswagen Group Services, Unipessoal, Lda. , headquartered at Quinta da Marquesa, 2954-024 Quinta do Anjo, legal person 507184181.

For questions related to the protection of your personal data or to exercise your rights, you may contact the Data Protection Officer at:

Email: dataprotection.iberia@volkswagen-groupservices.com

2. What personal data do we process?

During the use of this landing page, certain technical data relating to your device and your browsing may be processed.

Depending on how you use the landing page, the following data may be processed:

  • IP address;
  • Browser User Agent;
  • URL/page visited;
  • date and time of the visit;
  • reference page (referrer);
  • identifiers associated with interaction with advertising campaigns, namely Google Click ID (gclid), if you have given your consent to Marketing/Advertising cookies.

3. For what purposes do we process your data?

3.1. Functioning, security and availability of the landing page

We process certain technical data, namely IP address, User Agent, URL, timestamp and referrer, to the extent necessary to ensure the operation, security and availability of the landing page.

This data may be used, inter alia, to:

  • protection against DDoS attacks and malicious traffic;
  • detection and prevention of security incidents;
  • technical troubleshooting;
  • Guarantee of the availability and performance of the landing page.

The processing of this data is based on our legitimate interest in ensuring the security, integrity, availability and proper functioning of our online systems and services, pursuant to Article 6(1)(f) of the General Data Protection Regulation ("GDPR").

3.2. Conversion measurement of Google Ads campaigns

If you have given your consent to Marketing/Advertising cookies, we use the Google Ads Conversion Tag (gtag.js) to measure the effectiveness of our Google Ads campaigns and determine whether an interaction with an ad resulted in a landing page conversion.

In this context, technical data and identifiers may be processed, including Google Click ID (gclid), IP address, User Agent, URL visited and date/time of visit.

This processing will only take place after your consent in accordance with Article 6 (1) (a) GDPR.

You can withdraw your consent at any time through the Cookie Settings available on the landing page. The withdrawal of consent does not affect the lawfulness of the processing previously carried out based on the consent provided.

4. Cookies and Similar Technologies

The landing page uses cookies that are strictly necessary for its operation and security and, with your consent, Marketing/Advertising cookies.

Marketing/Advertising cookies will not be installed or activated before you have given your consent.

For detailed information on the cookies used, their purposes, providers and retention periods, please refer to our Cookie Policy.

5. Who do we share your data with?

To ensure the operation and security of the landing page, we turn to Cloudflare, which provides infrastructure, security, protection against malicious traffic and page availability services.

Cloudflare acts, within the scope of the services provided on our behalf, as a processor, and the processing is subject to the applicable contractual and data protection conditions.

If you provide consent for Marketing/Advertising cookies, certain data may also be processed by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, in the context of the use of the Google Ads Conversion Tag.

6. International Data Transfers

The use of global technology service providers may, in certain circumstances, involve access to or processing of personal data from countries located outside the European Economic Area.

Whenever international transfers of personal data are made, the appropriate mechanisms and safeguards required by the applicable data protection legislation will be adopted.

7. How long do we keep your data?

Technical logs processed for security, troubleshooting, availability and landing page performance purposes are kept for a maximum period of 30 days, after which they are automatically deleted, unless their retention for an additional period proves necessary, namely for the investigation of a security incident or compliance with a legal obligation.

The duration periods of the cookies are identified in the Cookie Policy.

8. What are your rights?

In accordance with applicable law, you may, depending on the circumstances, exercise the following rights in relation to your personal data:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction of processing;
  • right of opposition;
  • the right to data portability;
  • Right to withdraw consent at any time, where processing is based on consent.

To exercise your rights or ask any questions regarding the processing of your personal data, you may contact us at dataprotection.iberia@volkswagen-groupservices.com.

You also have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), as the competent supervisory authority in Portugal.

9. Changes to this Policy

This Privacy Policy may be updated whenever necessary, namely as a result of changes to the landing page, the technologies used or the applicable legal requirements.

Last updated: September 26, 2026

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