Speak German? Work for the Volkswagen Group from home.
German-speaking customer service for the Volkswagen Group brands, 100% remote, from anywhere in Portugal. We currently have Junior, Middle and Senior opportunities in Roadside Assistance.
Opportunities
Roadside Assistance
We provide roadside assistance by phone to German customers of Volkswagen Group brands whose vehicles have suffered a mechanical breakdown. Our team receives assistance requests and coordinates towing and other necessary services, including incidents that occur abroad. Fluency in both German and English, as well as availability to work shifts, is required for this project.
What we offer
Remote work
100% remote, from anywhere in the country.
Annual gross salary range
Find out more before you apply.Training
Training shaped around your own path.
Growth within the company
Opportunities to grow and develop your career.
Multicultural teams
Work in a multicultural, international team.
Volkswagen Group
Contract with Volkswagen Group Services Portugal, in Palmela.
The Contact Center team
Set up in Portugal in 2021, the Contact Center supports Volkswagen Group customers in several European markets. Today the team works remotely.
Meet the Contact Center teamFeatured
Andreia Santos 2 minContact Center: an international operation run from Portugal
Since 2021, the Volkswagen Group Services Contact Center in Portugal has been supporting customers and partners of the Volkswagen Group in several European markets, combining specialised service, product knowledge and a strong focus on the customer experience.
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Catarina Duarte 2 minThe human side of the Contact Center
Behind every call, email or digital interaction there is a person. And that human dimension is at the centre of the work done by the Volkswagen Group Services Contact Center teams.
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