The Contact Center Agent roles stop taking applications on this page and move to the Group's official careers portal.
Applications for the Contact Center Agent roles at Volkswagen Group Services Portugal are now made exclusively on the official Volkswagen Group careers portal. This careers page no longer takes applications.
In practice little changes for applicants, and it changes for the better. On each job page the apply button goes straight to that role on the portal, not to the general listing – no hunting for the role you already chose. The application lands directly in the official recruitment system, with no step in between.
There is one consequence worth stating plainly: this page no longer collects personal data. There is no form, no input field and no CV upload. Your name, your contact details and your CV are handed over on the Group portal, where the application is submitted and where it is recorded.
Each role's posting is still published on LinkedIn.
The three Roadside Assistance roles – Junior, Middle and Senior – keep their requirements, their conditions and remote work from anywhere in Portugal. None of that changes with the new way of applying.
What happens after you apply is not published. The postings describe no selection stages and no response times, and this page does not invent them. What changed is the front door: applications are now submitted on the Group portal.
The careers page stays, and remains the place to find the detail of each role: requirements, salary band, working arrangement, and the articles and tips about the job. What it stopped doing is taking the application itself. Where you apply now:
Volkswagen Group careers portal, pages for the three Roadside Assistance roles, checked on 2026-09-11.
Process decision communicated by the client.